FAQ

Frequently Asked Questions

To help potential clients, I’ve provided answers to some of my most frequently asked questions. If you need any further information or have any questions, just let me know.

Price and Payments

I quote my services as a fixed bid project. The cost structure is based on the services selected, the complexity of functionality and the size of the project.

Every project is unique and that’s why I love my job.

A very good question, after all everybody wants to know how much things will cost. The cost of my services varies depending of the needs of each project.

For example, it’s a bit like calling a home builder and saying “I want you to build me a new house. How much will it cost?” After a pause, they will then ask a lot of questions like how many bedrooms and bathrooms do you want, what size should the rooms be, do you have the land to build on and so on.

Having a website designed is very similar in that the price depends on a lot of different factors. Once I have all the information required I will be more than happy to provide you with an estimate.

After project specifics are finalized and I’ve asked all the right questions, clients will usually receive a digital presentation showcasing the websites visual design and/or brand identity. The designs are shown in a variety of contexts to visualize how the design and/or identity adapts across multiple devices/medias.

You will also receive professional consultation, friendly support and extensive research on my behalf throughout the entire project.

When everyone’s happy, all necessary artwork is supplied in original formats with full ownership.

For most projects, I request a 50% down payment to schedule the work. I accept payment via bank transfer, PayPal and western union.

The final 50% will be paid on completion of the project, prior to releasing the final project, if not agreed otherwise.

Shortly, to ensure that from the beginning the client has the same level of commitment to the project that I have.

A down payment lessens the absolute risk either party takes. Without a down payment I, as designer, have to take on 100% of the financial risk in the project. Down payment takes some of my risk and places it on the client, but overall it’s fair to both parties.

When down payment is set, I can allocate the necessary amount of time for your project, turning down other projects if needed.

If I’ve already started working on your project after receiving the down payment and you decide to hit the abort button, then I will not refund your down payment. As a disclaimer, I want to say that I’ve always completed my projects and I work with you until you are completely satisfied with the final project.

Work and Services

Of course. I love to work with start-ups and entrepreneurs, an empty canvas is always the best possible way to start an awesome project for your business.

I’ve specialized in the design of responsive websites and visual identities for clients across the world. The work I create helps my clients move closer to their goals. The aim is to boost client profits thought improved attraction and retention of ideal customer bases.

If you’re interested in getting an estimate for this, please contact me. You can read more about my services.

Absolutely! In fact the vast majority of my clients are based abroad. Project correspondence is simply conducted via email, phone and Skype as needed. This has never effected any of my projects.

If you are in Bangkok, then it would be great to meet in person.

The design process is never linear, but in short my process goes similar to this:

The brief > An estimate > 50% deposit > Research and brainstorming > Wireframing and sketching > Rendering the artwork > Presentation > Tweaks and revisions > Artwork delivery > Final 50% > Support.

Process varies depending on the service. For example, developing a website requires testing and search engine optimization among other major tasks.

This depends on the exact needs and deliverables of the project, but timeframes vary from two weeks to four months. I don’t work on more than two projects at a time, so each client gets their deserved attention with unconditional love.

Yes. I do all of the work, which means when you hire me, you will work directly with me – no project managers or secretaries between us. Only one name to remember – Ibrahim.

I do not outsource any of my design work. If needed and agreed upon, I do know talented web developers for the extra challenging projects where my development skills just don’t cut it.

Absolutely not. Creating a website or a brand identity is a big endeavor, so we need to have our synergy for the project to be successful.

If I don’t feel that we make a good team, or think that I’m not the right designer for the project, I will quickly tell you so. No hard feelings.

Yes. I’m also provider of hosting solutions, domain name registration and etc. I can acquire the domain in need for you and provide high-quality hosting. Ideally, I’ll take care of everything from the brief to the launch of your website.

Yes. Any time you need changes made to your website, big or small, simply let me know and I’ll give you an estimate of the work. No down payments, yay!

If your site needs constant care for a longer time period, then a fixed monthly fee is a better choice for both parties.

Getting Started

It is possible. My focus is always on current clients, and I don’t work on more than two projects at a time. So please contact me to check my availability, as this changes all the time.

I carefully study your answers and do some light research. Then I send you an estimate for your project via email and suggest text-based solutions and ideas on how to get closer to your essential goals and milestones.

When you’ve read and accepted the estimate, I will send you an invoice for the 50% down payment. Once down payment is sent, I put on my thinking hat and start doing what I do best.

Try to register your domain name here. I would be happy to assist you in purchasing and setting up your domain. If you require assistance on naming or branding your domain, I can help as well. Keep in mind that your domain name will be yours and you’ll always have access to it.

Yes! With my web hosting services, you can ensure your website is up and running 24/7. My web hosting package comes with daily backups, uptime monitoring, Google integration, multiple, powerful firewalls, Malware scanning, professional image compression, and lightening fast page speed.

I’ll integrate baseline SEO into your website so that Google will be able to easily read your site. Ongoing SEO that involves content development and marketing is available at an additional cost.

I am currently accepting new projects.

Lets Discuss Your Project

My work speaks for the goals of my clients; it’s crafted carefully, studied through the gamut of human psychology, and created to stand the test of time. My role is to listen and trust, research and explore, create and design, present and deliver, and to cater to your needs. I think people hire me because I am good at what I love to do.

Need Help? Chat with me